TERMS AND CONDITIONS GROW TENNIS ACADEMY
Classes and Groups
The Academy is open to all age groups.
The organization of the Academy and the groups is the responsibility of the Grow Tennis Academy, with students distributed in homogeneous groups, both in terms of age group and technical level.
If the student is a minor and, therefore, the enrollment is completed by whoever has parental authority over him, adherence to these conditions determines the declaration (i) that the student in question does not need special assistance, nor care different from the other students, being able to attend the contracted classes in the same regime as any other enrolled in the same, as well as (ii) that he does not suffer from a clinical condition that requires any regular treatment, since the Grow Tennis Academy does not have personnel with training for the care that special clinical and / or pathological situations require.
The contracted price is valid for the period from September 1st of the contracting year to August 31st of the following year.
Conditions and Payment Methods
Subscriptions can be made for periods of 1 month (Monthly), 3 months (Quarterly), or 12 months (Annually), automatically renewable for identical periods.
A monthly period is understood to be the time between the 1st and the last day of each month, as a quarterly period, the set of 3 months counting between the first day of the month of enrollment and the last day of the 3rd month following that of enrollment, and the annual period is the time between the first day of the month of enrollment and the last day of the 12th month following the month of enrollment. If enrollment takes place in the middle of the month, on a day other than the 1st, the period begins on the 1st of the month of enrollment and the first monthly fee is adjusted to the number of classes comprised between the enrollment day and the last day of the month .
Regardless of the contracted period, payment can be made monthly, with the first payment made upon enrollment and the following payments by the 8th of each month;
Payment can be made quarterly or annually, the first payment being made at the time of enrollment and the following payments by the 8th of the month of renewal;
Due to the commitment to prepare and plan classes by the Grow Tennis Academy team of teachers, regardless of the enrollment plan made, the cancellation of enrollment must be communicated by the last day of the month that the student will attend, respecting the plan period chosen at the time of enrollment.
The student's absence from classes does not exempt him from paying, unless his withdrawal or temporary interruption to the Grow Tennis Academy has been reported in advance, within the conditions of the contracted plan.
Failure to pay tuition on time may prevent participation in classes.
The academy is open 12 months a year, from Monday to Saturday from 8:00 am to 9:00 pm.
Classes are interrupted on national holidays and on Sintra's municipal holiday, for Grow Tennis Academy Sintra and on Lisbon’s municipal holiday, for Grow Tennis Academy Lisbon.
Whenever weather conditions do not allow classes to be held on the outdoor courts, two situations may occur:
. The class will be held in the indoor rooms made available for this purpose, whenever these are available by the Hotel Vila Galé Sintra, for students that attend Grow Tennis Academy Sintra;
.At indoor tennis court, when available, for Grow Tennis Academy Lisbon students;
. The student may attend the class on another day, in an equivalent class, upon confirmation with the Grow Tennis Academy team of the respective availability.
Compensation for classes not attended by the student, due to personal reasons of the student and unrelated to the Grow Tennis Academy, can be carried out in an equivalent class, upon confirmation with the Grow Tennis Academy team of the availability.
Grow Tennis Academy equipment
Although tennis is an individual sport, the Grow Tennis Academy promotes team spirit and as such, activities will have to be carried out with the academy's official equipment, and a student's participation may be prevented due to their lack of part or in its entirety. The equipment is included in the enrolment fee.
Membership in the Portuguese Tennis Federation
Since sustainability is one of the pillars of the Academy, all students must be registered with the Portuguese Tennis Federation, as a way of promoting associations, physical activity and the development of tennis in Portugal. The academy is responsible for enrolling each student. The amount to be paid is borne by the student and its included in the enrolment fee.
Processing of Personal Data
The Grow Tennis Academy headquartered at Rua Costa Alva, Number 28, Azenhas do Mar, 2705-099 COLARES, NIPC 516351745 is responsible for the registration forms made available through the Docusign platform and undertakes to guarantee the privacy and protection of personal data of customers and visitors, following all legal and regulatory rules in force.
The main objective of this policy is to consolidate the relationship of trust and proximity between the Grow Tennis Academy and its customers. It also aims to demonstrate transparency in the processing of data collected and to inform all customers of their rights and how they can exercise them, as holders of personal data.
Grow Tennis Academy acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation - RGPD) and the applicable data protection legislation, in all processes involving the processing of personal data. According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”
We use several measures that aim to guarantee the security of the information collected, the protection of the personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction. As the data subject, the customer is entitled to know what data has been collected and stored, as well as to change them in the customer area and request Grow Tennis Academy to export or delete them.
PURPOSE FOR WHICH DATA IS COLLECTED
Personal data are collected and processed in order to fulfill the purposes indicated below:
● Compliance with tax obligations;
● Customer support: clarification of doubts about services, the functioning of the Grow Tennis Academy or any other question requested by the customer;
● Emergency contacts;
● Data that allow the correct provision of the service, eg age, level, etc.
Direct Marketing (e.g. email marketing):
In order for the customer to be up to date on any news at the Grow Tennis Academy, we can send emails and/or SMS with commercial communications regarding offers, services or campaigns, as well as thematic content. Marketing communications are carried out after and with the prior consent of the customer. In any and all cases, Grow Tennis Academy seeks to ensure that the information and data collected and used are suitable for the purposes described and that they do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when there is a customer contact at the Grow Tennis Academy, enrolment at the Academy, completion of the contact form or while browsing the site.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with the Grow Tennis Academy, by submitting a request sent to the following address email@example.com.
Grow Tennis Academy is required to retain information for tax and audit purposes in accordance with applicable law. The Grow Tennis Academy keeps your data for the period in which you remain a member and due to specific requirements and practices inherent to the Grow Tennis Academy and its sector of activity, or until the client requests that they be deleted from the database. .
The holder may, at any time, request access, rectify or delete their personal data by sending an email to firstname.lastname@example.org.
Grow Tennis Academy does not transfer or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder.
Any third party, with which customer data may be shared, is obliged to use them exclusively as a way of performing the proper functioning of its service on behalf of Grow Tennis Academy.
Grow Tennis Academy may also reveal personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.