Privacy and Cookies Policy
This Privacy and Cookies Policy is intended to explain how Grow Tennis Academy collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.
Grow Tennis Academy based at Rua Costa Alva, Number 28, Azenhas do Mar, 2705-099 COLARES, NIPC 516351745 is responsible for the website www.growtennisacademy.pt, undertakes to guarantee the privacy and protection of personal data of customers and visitors, following all legal and regulatory rules in force.
Grow Tennis Academy reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers' personal data are processed or in legal terms.
At Grow Tennis Academy, the most recent and current version of the Privacy and Cookies Policy will be displayed, and it is advisable that you check it periodically to check for any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and proximity between the Grow Tennis Academy and its customers. It also aims to demonstrate transparency in the processing of data collected and to inform all customers of their rights and how they can exercise them, as holders of personal data.
LEGAL BASE
Grow Tennis Academy acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation - RGPD) and the applicable data protection legislation, in all processes involving the processing of personal data. According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological , genetic, mental, economic, cultural or social identity of that natural person.”
DATA PROTECTION
We use several measures that aim to guarantee the security of the information collected, the protection of the personal data collected, prevent unauthorized use, alteration or access, disclosure, loss or destruction. As the data subject, the customer has the right to know what data has been collected and stored, as well as to change it in the customer area and ask the store to export or delete it.
THE DATA THAT IS COLLECTED
I. Contact forms at www.growtennisacademy.pt. In the contact forms at Grow Tennis Academy, the following data is collected: e-mail, name, telephone. The data collected through the process of completing the form will be processed automatically and are intended to clarify questions raised by potential or current customers;
II. Registration at the Grow Tennis Academy collects the following data: name, e-mail, address, telephone, age, emergency contacts and NIF. When the Student is a minor, the same data relating to the Guardian is collected;
Data related to browsing the store is also always collected. Examples of this type of data are device and browser information (browser), network information and IP address.
PURPOSE FOR WHICH DATA IS COLLECTED
Personal data are collected and processed in order to fulfill the purposes indicated below:
Provision of service:
● Compliance with tax obligations;
● Billing;
● Customer support: clarification of doubts about services, the functioning of the Grow Tennis Academy or any other question requested by the customer;
Direct Marketing (e.g. email marketing):
In order for the customer to be up to date on any news at the Grow Tennis Academy, we may send emails and/or SMS with commercial communications regarding offers, services or campaigns, as well as thematic content. Marketing communications are carried out after and with the prior consent of the customer. In any and all cases, Grow Tennis Academy seeks to ensure that the information and data collected and used are adequate for the purposes described and that they do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when there is a customer contact at the Grow Tennis Academy, enrollment at the Academy, completion of the contact form or while browsing the site.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer can exercise any of these rights with the Grow Tennis Academy, by submitting a request sent to the following address hello@growtennisacademy.pt.
DATA RETENTION
Grow Tennis Academy is required to retain information for tax and audit purposes in accordance with applicable law. Grow Tennis Academy, LDA keeps your data for the period in which you remain a member and due to specific requirements and practices inherent to the Grow Tennis Academy and its sector of activity, or until the customer requests that they be deleted from the base data.
The holder may, at any time, request to access, rectify or delete their personal data by sending an email to hello@growtennisacademy.pt.
DATA SHARING
Grow Tennis Academy does not transfer or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder.
Any third party, with which customer data may be shared, is obliged to use them exclusively as a way of performing the proper functioning of its service on behalf of Grow Tennis Academy.
Grow Tennis Academy may also reveal personally identifiable information under special circumstances, such as in compliance with court orders that require it or when certain actions violate the Terms and Conditions of the business.
COOKIES
Grow Tennis Academy uses cookies on the website. The cookies used do not collect information that identifies the visitor, but about how he interacts with the website. The data collected is used for statistical purposes, providing and improving the service and user experience.
WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: Store user preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit it.
Third Party Cookies: These cookies are created from third party services such as Google, Youtube, among others. They can be used to show you advertising related to your actions on the website. For any other question related to the protection of your personal data or about the cookies used, you can contact us at the following address: hello@growtennisacademy.pt.